Senior UX Researcher | UXR Program Manager

1. Defines and Solves Problems
I lead research efforts bridging the gap between strategy & product, fostering impactful solutions & innovation.
2. Encourages new points of view
I champion user empathy through compelling narratives, aligning user needs with business goals.
3. Manages Research Ops
I facilitate, support, and optimize user research activities, coordinate research projects and maintain the quality in research processes and documentation.
4. Leads by coaching
I build high-performing research teams excelling in iterative cycles and collaboration, honing analytical, design, and communication skills. 

Selected Projects

For more examples of my work, from information architecture to enterprise software design, please reach out.

Get in touch

My UX journey began with a deep curiosity and desire to help people. Starting in counseling, then moving into user research, I discovered a natural ability to surface insights for shaping successful human-centered experiences.

The passion for understanding user needs led me to product design, where I translated insights into intuitive interfaces and became a Lead Product Designer.

Now, as a Sr. UX Researcher and former UX Research Manager, I deliver strategic and product-level insights, fostering a collaborative environment where cross-functional teams work together to bridge the gap between user needs and business success.
​© Copyright Diane Bowen 2025