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In 2009 I started my user research journey, even before I fully grasped the concept. My main focus was ensuring users could effortlessly achieve their goals on websites I designed. Prioritizing users resulted in strong analytical skills, triangulating data and information from multiple sources to surface actionable insights for design.

I have a history of team building and currently serve as a UX Research Manager.  Other roles I've served in: Lead Product Designer and  Service Design Team Lead. 

I am naturally curious, love learning, forward thinking, and know when and how to balance scrappiness with rigor.
diabowen@gmail.com
​© Copyright Diane Bowen 2023