Meeting Needs for Parents, Students, and School
Problem
Parents and guardians need a method to manage funds and scheduling for school cafeteria lunches. An opportunity to design of a mobile application for managing payments for student lunches was presented to students in the Kent State University Masters in User Experience Design program. My Role User Experience Research and Design. Designed from concept to prototype delivery in seven weeks, the Lunch Money Buddy mobile app is an example of lean UX. Essential for the success of this project: Sketching, Omnigraffle, Sketch, proto.io, and InVision. |
UX Disciplines: Content Strategy, Information Architecture, Information Design, Interaction Design, Interface Design, User Research,Visual Design, Writing for UX..
Deliverables: User Interviews, Personas, User Journeys, Usability Testing, Wireframes, Prototypes.
Approach
Functional Specifications provided by Stakeholders
To understand school cafeteria lunch practices from a variety of perspectives and ages, I conducted a survey on social. 17 respondents clarified parent goals, needs, context, and school practices.
UX Researchers at Kent State crafted personas. I used the prepared personas to develop empathy, learn about user context, and understand the intersection of user needs with business goals.
User Journeys
To understand user context, progression, functionality, device interaction, and emotions, I created storyboards of user journeys in Sketch illustrating scenarios for the personas. The journey maps informed elements of information architecture and interaction design for the app and include a rationale for each user journey.
Deliverables: User Interviews, Personas, User Journeys, Usability Testing, Wireframes, Prototypes.
Approach
Functional Specifications provided by Stakeholders
- Manage funds and lunch payments for multiple students in their family across schools in a single school district
- Track each student’s lunch money balance
- View upcoming lunches
- View meal details including nutritional information
- Indicate favorite student meals
- Set reminders for upcoming favorite meals
- Close account
To understand school cafeteria lunch practices from a variety of perspectives and ages, I conducted a survey on social. 17 respondents clarified parent goals, needs, context, and school practices.
UX Researchers at Kent State crafted personas. I used the prepared personas to develop empathy, learn about user context, and understand the intersection of user needs with business goals.
User Journeys
To understand user context, progression, functionality, device interaction, and emotions, I created storyboards of user journeys in Sketch illustrating scenarios for the personas. The journey maps informed elements of information architecture and interaction design for the app and include a rationale for each user journey.