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DIANE BOWEN
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Information Design Research

Problem
​Florida, South Dakota, Tennessee, Virginia, Arkansas and Florida have declared pornography a public health crisis or harmful to the public.
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My Role
I served as a User Experience Researcher, providing self-initiated research to Executives and other leaders. 

UX Disciplines:  Information Design, User Research. Visual Design, Writing for UX.
​Deliverables: User Research Interviews, Unmoderated Comprehension Test, Comprehensive and Compact Report.

Approach
I crafted two Internet Accountability Report artifacts to learn from. I conducted interviews and unmoderated tests with the artifacts. After surfacing insights from the research, I scheduled a meeting with the COO, sharing the insights with him.

Results
​He scheduled a meeting with the Leadership Team. Internet activity monitoring is a behavior change technique which help people self-described as struggling with porn addiction. This presentation was given to stakeholders interested in improving Internet monitoring and reporting between strugglers and a person(s) they selected as accountability partners for their Internet use.  A  multi-disciplinary team dedicated to struggler and partner needs was composed shortly after. I served as a designer on the team. 

Get in touch

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I am a champion of the user, seeking to understand user needs, motivations, and behaviors. Highly collaborative, I facilitate and create design solutions to deliver the best possible experience, resulting in success for both user and business.

Currently a UX Research Manager, I invest in jr. and mid-level UX professionals. I've led Service Design, exploring end-to-end services to reveal moments that matter. 

When not coaching or collaborating on research or problem solving, I enjoy spending time with family and friends.
diabowen@gmail.com
​© Copyright Diane Bowen 2023