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DIANE BOWEN
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Information Design Research

Problem
​Florida, South Dakota, Tennessee, Virginia, Arkansas and Florida have declared pornography a public health crisis or harmful to the public.
. 
My Role
I served as a User Experience Researcher, providing self-initiated research to Executives and other leaders. 

UX Disciplines:  Information Design, User Research. Visual Design, Writing for UX.
​Deliverables: User Research Interviews, Unmoderated Comprehension Test, Comprehensive and Compact Report.

Approach
I crafted two Internet Accountability Report artifacts to learn from. I conducted interviews and unmoderated tests with the artifacts. After surfacing insights from the research, I scheduled a meeting with the COO, sharing the insights with him.

Results
​He scheduled a meeting with the Leadership Team. Internet activity monitoring is a behavior change technique which help people self-described as struggling with porn addiction. This presentation was given to stakeholders interested in improving Internet monitoring and reporting between strugglers and a person(s) they selected as accountability partners for their Internet use.  A  multi-disciplinary team dedicated to struggler and partner needs was composed shortly after. I served as a designer on the team. 

Get in touch

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In 2009 I started my user research journey, even before I fully grasped the concept. My main focus was ensuring users could effortlessly achieve their goals on websites I designed. Prioritizing users resulted in strong analytical skills, triangulating data and information from multiple sources to surface actionable insights for design.

I have a history of team building and currently serve as a UX Research Manager.  Other roles I've served in: Lead Product Designer and  Service Design Team Lead. 

I am naturally curious, love learning, forward thinking, and know when and how to balance scrappiness with rigor.
diabowen@gmail.com
​© Copyright Diane Bowen 2023