Information Architecture Step by Step

The User Journey

Advocate for Users through a Customer Journey Map

Controlled Vocabulary, Thesaurus, Ontology

The Secret Sauce for Effective Usability Testing

Presentation: A Dive into Data, Ignite UX Michigan 2016

Podcast on Digital Privacy

About  Me

I am a champion of the user, blending user needs with business goals. I study users to understand needs, motivations and behaviors through diverse research methods.

​I explore design solutions from prototype to release, confirming or disproving assumptions with each iteration. My work informs technical implementation and uncovers opportunities for innovation and competitive advantage.

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© Copyright Diane Bowen 2018