Writing

About Me

I am a champion of the user and a strategic partner for the business. I study users to understand needs, motivations and behaviors through diverse research methods.

I explore design solutions from prototype to release, confirming or disproving assumptions with each iteration. My work informs technical implementation and uncovers opportunities for innovation and competitive advantage.

When I'm not collaborating on solving problems, I enjoy spending time with family and friends.

I write, speak, and mentor.

10 Things I've Learned About Knowledge Organization Systems - Infographic

Advocate for Users through a Customer Journey Map

Controlled Vocabulary, Thesaurus, Ontology

Future Trends in Technology - Visual Report

Information Architecture Step by Step

Presentation: A Dive into Data, Ignite UX Michigan 2016

Presentation: You are an Information Influencer World IA Day 2018

Podcast on Digital Privacy

The Secret Sauce for Effective Usability Testing

The User Journey

The Best Advice for Product Designers

About Me

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